International Shipping

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. GEM IT UP! Jewellery is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Return Policy

You may purchase merchandise from this Web site by using any one of the payment options listed. GEM IT UP! Jewellery ensures the highest quality, if something breaks within 14 days we will repair and return it to you at no additional cost.

If for some reason you are not fully satisfied with your purchase(s), you can return them for exchange only at equal value. We do not provide refunds on any merchandise. The exchange must be done so via the original point of purchase within 14 days of the purchase dateEither Online or at a Boutique that sells our products. 

Damaged pieces will be repaired for the first year. If a product seems like it was neglected, GEM IT UP! Jewellery has the right to deny any repairs or repair at a fee to the customer.  

Please be sure to ship the piece(s) in a secure fashion, when returning them to avoid any more damage.


All EARRINGS are FINAL SALE for hygienic reasons.

All SAMPLE Pieces  sold at a SAMPLE SALE are FINAL SALE.